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The CU Lab with NAFCU Services

Oct 28, 2022

Today, I’ll be speaking with two members of the CUNA Mutual Group team about their research to get some of those answers: Kevin Cummers, TruStage Life Products Director, and Sarah Randle, TruStage Program Specialist. 

We’ll discuss common member worries, the goals life insurance can help them address, barriers to...


Oct 24, 2022

Transaction fraud continues to be a top risk for financial institutions across the country. Ann Davidson of Allied Solutions will speak in-depth about transaction risk & fraud. 


Oct 4, 2022

  • Customers typically don’t close their financial accounts when they leave for another provider
  • But this gives credit unions an opportunity to re-engage these customers and expand relationships 
  • Data-driven engagement is the key – understanding where each customer is on their financial journey