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The CU Lab with NAFCU Services

Dec 16, 2019

Student loan debt is at an all time high. While outstanding student loans may be a scary reality for the many consumers, this reality opens up new opportunities for your credit union to offer the help they need. In this episode, we’re discussing how your credit union can provide the best student lending experience...


Dec 16, 2019

High abandonment has plagued online account opening (OAO) and onboarding for some time. But this is changing, thanks to innovative new technologies. In this episode, we're discussing how credit unions can now incorporate these available technologies to produce easier, faster OAO and onboarding that delivers a satisfying...


Dec 12, 2019

In this discussion, we’re pulling apart some misconceptions about lending for manufactured housing. There are numerous opportunities for serving credit union members through this market, and our goal is to illuminate those for you.


Dec 12, 2019

In this conversation, we’re exploring the many resources available for financial education, how to determine which ones work best for your members, and how to foster and sustain engagement with these educational tools.


Dec 12, 2019

In this episode, we’re talking about different member segments and how credit unions can cater to each one. We detail the important habits, needs, and expectations of each member generation, and offer insights on how credit unions can leverage this information to provide the best member experience possible.